Privacy Policy

Effective Date: June 2026

HAVN Outdoor Living (“HAVN,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, havnmt.com (the “Website”).

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our Website, submit a form, communicate with us, or use our services.

By using this Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information from Website users.

Personal Information

Information you voluntarily provide may include:

Full name
Email address
Phone number
Property address
Project details and preferences
Photos or files you upload
Communication preferences
Any additional information submitted through forms, consultations, or communications

Automatically Collected Information

We may automatically collect certain information when you visit the Website, including:

IP address
Browser type
Device information
Operating system
Geographic location data
Pages viewed
Time spent on pages
Referral sources
Website interactions and engagement metrics

This information may be collected using cookies, pixels, analytics tools, and similar technologies.

2. How We Use Your Information

We use collected information to:

Respond to inquiries and consultation requests
Provide estimates and project-related communication
Deliver customer support
Improve Website performance and user experience
Analyze Website traffic and marketing effectiveness
Send marketing communications, promotions, or updates
Conduct advertising and retargeting campaigns
Maintain internal records and business operations
Protect against fraud, misuse, or unauthorized activity

We use personal information, including phone numbers and messaging consent information, solely for legitimate business purposes, to provide requested services, communicate regarding projects, and operate our business. We do not use this information for purposes unrelated to the services you request.

3. SMS and Text Messaging Communications

If you provide your phone number through our Website, forms, consultations, estimate requests, or other communications, you may consent to receive text messages, phone calls, or automated communications from HAVN regarding:

Appointment scheduling and reminders
Project updates and construction communications
Estimate follow-ups
Customer service and support
Service-related notifications
Promotional or marketing communications (where permitted by law and consented to by you)

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any message received from us. For assistance, reply HELP or contact us using the information provided below.

Consent to receive text messages is not required as a condition of purchasing services.

Mobile Information and SMS Data

No mobile information, phone numbers, SMS consent data, text messaging originator opt-in data, or consent records will be shared, sold, rented, transferred, disclosed, or provided to third parties or affiliates for marketing or promotional purposes.

Consumer SMS registration data and consent records are used solely to provide messaging services, customer support, appointment scheduling, project communications, and other requested business services.

Consumer SMS registration data will not be transferred, shared, or disclosed to any external organization for any purpose, even with user consent, except as necessary to deliver messaging services through contracted service providers acting on our behalf and bound by confidentiality, security, and data protection obligations, or where required by law.

4. TCPA Consent for Lead Forms

By submitting any form on this Website, you expressly consent to be contacted by HAVN Outdoor Living via:

Phone call
Email
SMS/text message
Automated dialing systems
Artificial or prerecorded voice messages

regarding your inquiry, estimate request, project, or promotional offers, even if your phone number is listed on a federal, state, or internal Do Not Call registry.

Your consent is voluntary and not a condition of purchase.

You may revoke consent at any time by contacting us or opting out of communications.

5. Cookies, Analytics, and Tracking Technologies

Our Website may use cookies, pixels, tags, scripts, and similar tracking technologies to improve functionality and marketing performance.

These technologies may collect information regarding your browsing behavior and interactions with the Website.

Google Analytics

We use Google Analytics to better understand how visitors interact with our Website. Google Analytics may collect information such as:

Pages visited
Time spent on the Website
Traffic sources
Device and browser information
User behavior metrics

This information helps us improve Website functionality and marketing performance.

For more information on how Google collects and processes data, visit:

https://policies.google.com/technologies/partner-sites

You can opt out of Google Analytics tracking by visiting:

https://tools.google.com/dlpage/gaoptout

Meta Pixel (Facebook Pixel)

We may use Meta Pixel and related Meta advertising technologies to:

Measure advertising effectiveness
Track Website conversions
Build remarketing audiences
Deliver targeted advertisements across Meta platforms, including Facebook and Instagram

Meta may collect or receive information from our Website and use that information in accordance with its own privacy policies.

For more information, visit:

https://www.facebook.com/privacy/policy/

6. Information Sharing

HAVN Outdoor Living does not sell, rent, trade, transfer, or disclose your personal information to third parties for their independent marketing purposes.

Specifically, mobile information, phone numbers, SMS consent data, and text messaging opt-in information will never be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share information only as necessary to operate our business and provide requested services, including with trusted service providers that perform functions on our behalf, such as:

Website hosting and website management providers
Customer relationship management (CRM) platforms
Scheduling and appointment management services
Email and communication providers
SMS and messaging platform providers
Analytics and reporting providers
Advertising and marketing technology providers
Payment processing providers, if applicable

These service providers may access information only as necessary to perform services on our behalf and are not authorized to use, sell, share, or disclose your information for their own marketing or commercial purposes.

We may also disclose information:

When required by law, regulation, subpoena, court order, or legal process
To protect the safety, rights, property, or security of HAVN Outdoor Living, our customers, or others
In connection with a business transaction such as a merger, acquisition, or asset sale, subject to applicable privacy obligations

Third parties receiving information are expected to maintain confidentiality and use information only for authorized business purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

We maintain policies and procedures designed to prevent unauthorized access, use, sharing, disclosure, or transfer of personal information, including mobile and messaging data.

However, no electronic transmission or storage system can be guaranteed completely secure.

8. Third-Party Websites

This Website may contain links to external websites, platforms, or services not operated by HAVN Outdoor Living.

We are not responsible for the content, security, or privacy practices of third-party websites.

Users should review the privacy policies of any third-party websites they visit.

9. Your Rights and Choices

Depending on applicable laws, you may have rights regarding your personal information, including the right to:

Access information we maintain about you
Request corrections or updates
Request deletion of your information
Opt out of marketing communications
Withdraw communication consent

To exercise these rights, please contact us using the information below.

10. Children's Privacy

This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

HAVN Outdoor Living reserves the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to the Website. Continued use of the Website constitutes acceptance of the revised policy.

12. Contact Information

If you have questions regarding this Privacy Policy, our data practices, or our SMS/text messaging practices, please contact:

HAVN Outdoor Living

Website: havnmt.com

Email: info@havnmt.com

Phone: (406) 607-6720

You may contact us at any time regarding privacy concerns, communication preferences, SMS consent, or requests to access, update, or delete your information.